How to Create a Best Practices Knowledge Base for your Company/Deparment
People come and go and knowledge gets lost. A new employee comes in to replace John and suddenly you realize how much stuff John used to handle and how little the company knows about his work.
That’s where a company / department knowledge base comes in handy. It doesn’t have to be complicated, it’s just about having a searchable repository where core knowledge can be found.
That’s the philosophy behind Timelapse – provide a solid technological foundation that works out-of-the-box and involves very few configuration so the focus can be put on writing and publishing content.
Just after signing up for Timelapse, your knowledge base is live, searchable and you can start writing your first article.
1. Make your knowledge base private
2. Write knowledge base articles
3. Choose an accent color, pick a layout and optionally upload a logo
4. Get a searchable knowledge base website
5. Invite colleagues
You can invite people as members so they can access the knowledge base or as collaborators so they can create knowledge articles too.