A Help Center that's just a few clicks to configure.

FAQ, guides, documentation, how-tos and procedures. All in one organized and always available place.

One platform, endless possibilities

Timelapse is the place to organize and share knowledge, whether it's for a customer help center, an internal team knowledge base or a partner portal.


Customer Help Center

Provide a self-help portal to your customers so you can finally stop answering the same questions over and over.

Team Knowledge Base

Create an internal knowledge base and make sure everyone has access to your organization's knowledge at all time.

Partner Portal

Have your partners all on the same page by providing them with a portal where they can find relevant information.

Always on.

Have answers ready for common questions, answer customer questions outside of business hours and ensure your team always have access to the information they need.

  • Available 24/7 to your team, customers and partners
  • Write answers once and effortlessly answer recurring questions
  • With a powerful search engine, make sure the right information is found

One account for all knowledge management needs.

Manage many help centers or knowledge bases from a single account.

  • Multiple Help Centers
  • Multiple Knowledge Bases
  • Multiple brands or product lines
  • One account

Up & running in minutes.

No need to involve developers or designers. No technical skills are required and you can be up and running with your Help Center in minutes.

  • No technical skills required
  • No developers or designers required
  • A look that matches your brand

Multilingual by design.

We know what it's like to manage multilingual content and we built multilingual support right into Timelapse's core.

  • Support as many languages as you want
  • Create multilingual content
  • Manage what's available and what's not in each of your supported languages

Unlimited users.

All of our plans come with unlimited users. If your help center is public, invite as many collaborators as you want to feed your knowledge base. If it's private, invite as many members as you want.

  • No limit on the number of admins, editors or members
  • Easily invite everyone from your organization with a single invite link
  • Restrict registrations from your invite links based on an email domain

Organize content easily.

Use sections to group related content together and organize content by topics within sections.

  • Use Sections to group content by themes
  • Organize content by topics within sections
  • Drag & drop to move content around

Great writing experience.

Our clean and simple text editor makes writing help articles a joy, without compromising on its capabilities.

  • Simple, yet powerful text editor
  • Easily attach images or files and embed multimedia
  • Table support
  • Easily link between content

Publish news & updates.

Timelapse is a simple publishing platform too — with Stories, complement your Knowledge Base with pieces of content that are not exactly help articles.

  • Publish posts to complement your knowledge base
  • Post updates about anything (news, product updates...)
  • Searchable so they can be found when relevant

Improve on feedback.

Write better help articles by measuring the pulse of your visitors. Then, use our simple reports to analyze feedback and take action.

  • Choose from a wide range of reactions
  • Ask for reactions and feedback
  • Simple reports to analyze feedback and take action

Private in one click.

Making your Help Center or Knowledge Base private is as simple as clicking a button.

  • Make your Help Center or Knowledge Base private
  • Login will be required to access content
  • Control who has access to what

Set up your Help Center now, pick a plan later.

Fully functional trial, no credit card required and the first 30 days are on us.

Start your free trial