Provide a self-help portal to your customers so you can finally stop answering the same questions over and over.
Create an internal knowledge base and make sure everyone has access to your organization's knowledge at all time.
Have your partners all on the same page by providing them with a portal where they can find relevant information.
Have answers ready for common questions, answer customer questions outside of business hours and ensure your team always have access to the information they need.
Manage many help centers or knowledge bases from a single account.
No need to involve developers or designers. No technical skills are required and you can be up and running with your Help Center in minutes.
We know what it's like to manage multilingual content and we built multilingual support right into Timelapse's core.
All of our plans come with unlimited users. If your help center is public, invite as many collaborators as you want to feed your knowledge base. If it's private, invite as many members as you want.
Use sections to group related content together and organize content by topics within sections.
Our clean and simple text editor makes writing help articles a joy, without compromising on its capabilities.
Timelapse is a simple publishing platform too — with Stories, complement your Knowledge Base with pieces of content that are not exactly help articles.
Write better help articles by measuring the pulse of your visitors. Then, use our simple reports to analyze feedback and take action.
Making your Help Center or Knowledge Base private is as simple as clicking a button.