FAQ Page & FAQ Management
Easily manage FAQ.
Designing a great FAQ page is the first step in saving time by letting your customers help themselves.
If you feel like you’re answering the same questions over and over or that you should have a ‘central source of truth’ for all the knowledge around your organisation, products and services, Timelapse can help you with that.
With Timelapse, you can be up and running with a simple FAQ page or a complete Help Center in just a few minutes. There’s no need to involve designers or developers and no technical skills are required. What this means is that you can start focusing on writing FAQ articles right away, without having to spend time on programming, design and configuration.
Building Your FAQ Page
The fact you’re interested in building a FAQ page and not a full-blown knowledge base is great, because it means you want to start small. It’s best to start small and slowly add questions & answers over time rather than thinking of this as a big project.
What you make with Timelapse is not fixed in time. It’s easy to add new topics and articles as well as remove outdated content. You’ll also be able to better understand what content is most popular with your customers and what they search for most frequently, so you can adjust your FAQ accordingly.
Should you want to expand your FAQ page to a complete Knowledge Base or Help Center, you won’t have to search for another platform. It’s easy to add new sections, topics and articles and transition from a simple FAQ page to a more complete Help Center.